By Paul Russell, AdvocateDaily.com Contributor
A successful mediator needs to have both legal knowledge and empathy, Toronto mediator and employment lawyer Peter Israel tells AdvocateDaily.com.
“Mediation is a very delicate dance between fact, law, emotion, the parties and their lawyers,” says Israel, founding principal of PI Mediation.
“As a mediator, it is easy to forget that you are dealing with people,” he says. “While this is something you do every day, to them it is an intensely personal and important time.” (Read more…)